FAQ’s

Both our new and old oak flooring are sourced from France.

Solid oak flooring isnt recommended to be used with underfloor heating systems as it can be subjected to significant changes in surface temperature which can cause the wood to expand and contract, leading to warping or gaps between the boards.

Generally the kiln dried and engineered flooring can be delivered within a week to ten days depending on stock levels.

Reclaimed flooring tends to be around 3-4 weeks as the sorting and preparation is a lot more labour intensive but this can very depending on the quantity and level of preparation required.

Boards should be stored in the room they are being laid in for a minimum of 2 weeks to allow them to acclimatise.

We can deliver all over the UK either by courier or our own transport.

There will need to be people around on the day to sign for and unload the delivery. Generally delivery is kerbside only.

Absolutely, a visit to view the finishes and stock is wise and recommended.

The general recommendation is to order plus 10% to allow for wastage / cutting.